Welcome to our FAQ section, here, we answer the most common questions about Ashville Mobile Homes, our products, and our services. Can’t find your question? Contact us directly we’re happy to help!
1. Do you ship internationally?
Currently, we focus on serving customers across the United States. For small items, we may occasionally ship to Canada, but this is handled on a case-by-case basis. Shipping large items internationally is cost-prohibitive and logistically challenging.
2. How can I trust Ashville Mobile Homes?
We’ve been serving the manufactured housing community since 1985, providing high-quality mobile home parts to homeowners and professionals. Our team is made up of real industry experts who know mobile homes inside and out. Orders are secure, and we take your privacy seriously.
3. How long have you been online?
AshvilleMobileHomes.com launched in the early 2000s to provide and enable online shopping for mobile home parts that big-box stores often don’t carry. Since then, we’ve grown into a trusted online destination for customers across the U.S., combining decades of hands-on experience with fast, reliable shipping.
4. Why are some shipping costs higher than others?
Certain mobile home parts are oversized or heavy (for example, bathtubs, doors, windows, and vinyl skirting). These items require special shipping methods to ensure they arrive safely, which can increase shipping costs.
5. Are your products the same quality as other retailers?
Yes! Our products meet the same high-quality standards as other mobile home suppliers. We keep prices competitive by cutting out unnecessary middlemen and sourcing directly from manufacturers whenever possible.
6. Can you help me find a part that isn’t listed on your site?
Absolutely! We specialize in the most common mobile home parts, but if you don’t see what you need, contact us at info@ashvillemobilehomes.com. While we can’t guarantee every item, we’ll do our best to help you locate it.
7. How do I know which part will fit my mobile home?
Every mobile home is slightly different. We provide product specifications and guidance to help ensure the correct fit. If you’re unsure, our team is available to provide expert advice before you buy, so you avoid costly mistakes.
8. How do I measure my mobile home doors, windows, or other parts?
We’ve created step-by-step guides for measuring doors, windows, and other components correctly. Check out our dedicated Help & Guides section or contact us for guidance.
9. What if I have an issue with my order?
Customer satisfaction is our priority. If a product is damaged, defective, or incorrect, contact our support team immediately. We’ll work quickly to resolve the issue and ensure you receive the correct part.
10. How can I contact Ashville Mobile Homes?
Email us at info@ashvillemobilehomes.com for general questions, order inquiries, or product support. Our knowledgeable team is here to help you find the right part and make repairs easier.